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Frequently Asked Questions

Neuropathy is a condition in several forms resulting from damaged nerves that cause pain and numbness in your feet, hands, lower legs, arms and various other parts of your body.

Signs of Neuropathy could include:
 
  • Pain and numbness in your feet and hands that gradually spreads to your lower legs and arms
  • Loss of balance and coordination 
  • Overall skin sensitivity
  • Increased pain during daily activities
  • Increased muscle fatigue
Neuropathy can be caused by various conditions, diseases, pharmaceuticals and toxins.
 
Some of these would include:
 
  • The number one cause of Neuropathy is Diabetes.
  • Prescription drugs
  • Excessive smoking and alcohol use
  • Chemotherapy / cancer treatments
  • Autoimmune diseases
  • Viral / Bacterial infections
  • Inherited disorders
  • Bone marrow disorders
  • Connective tissue disorders
  • Kidney disease
  • Liver disease
  • Hypothyroidism ( underactive thyroid )
  • Exposure to poisons / toxins

VITAMIN B12 – The form of vitamin B12 that is in Neuro Health is also known as Methylcobalamin or as Methyl B12.

ALPHA LIPOIC ACID – Alpha Lipoic Acid is a type of antioxidant that helps prevent damage to the body’s cells.

BENFOTIAMINE – Benfotiamine is a fat soluble version of vitamin B1 which allows it to remain in your system longer.

VITAMIN D3 – Vitamin D3 can help promote a significant decrease in the symptoms and signs of diabetic neuropathy.

VITAMIN C – Vitamin C, also known as ascorbic acid, has strong antioxidant properties that protect parts of cells.

FOLATE – (as 5-methyltetrahydrofolate acid) 5-MTHF is the most important active form of folate.  Many people aren’t able to produce this form of folic acid, due to liver dysfunction or intestinal issues. Folate ( Folic Acid ) may alleviate symptoms of peripheral neuropathy in diabetics by improving circulation.

VITAMIN B2 – Vitamin B2, also known as Riboflavin, is important factor in nerve health.

VITAMIN B6 – Vitamin B6 is an important nutrient because of it’s interaction with nerves.

There have been numerous clinical trials using the ingredients these supplements and they have been found to be safe and well tolerated, and effective in reducing symptoms. In rare instances, some may experience these mild side effects:

Stomach discomfort may occur due to the high levels of Vitamin B12. If you have a sensitive stomach or experience stomach discomfort when taking Make sure you take with a meal!

If you experience any adverse reactions to our formula, we recommend discontinuing use and consulting with your doctor.

The naturally occurring ingredients in Neuro Health are generally safe to take with prescription medications, but we recommend consulting with your physician or pharmacist first.

This depends on many factors for each individual. We have some customers that have experienced relief within a day or two and some people it takes a couple of months. Usually you will feel something within 7-10 days. If you do not get relief after 30 days, please contact us and we will refund your money.

Each person is different. Our formula has been designed to support overall nerve health, but if you’re not satisfied with your results, your order is backed by our money back Guarantee. You can call or email us anytime and we will issue you a refund (minus s&h) on your most recent order.

If you are enrolled in our Subscribe and Save Program and wish to cancel, we want it to be as easy as possible for you to cancel. There are 2 easy ways to cancel:

  • Call our toll free number (888) 328-1110 or
  • Send us an email at info@neuro-health.net
  • or use the form on our Contact Us Please include your name, phone number and address.

 We will process your request within 24 hours

We charge $4.95 for most orders shipped within the USA. (We offer free shipping on Two Pack Orders shipped within the USA). There is an additional cost of Expedited Shipping which varies based on location and quantity ordered.

For international shipping, our rates are calculated based on package weight and will vary by country. Depending on your country, international orders can take an extra 2-4 weeks to arrive.

We have two warehouses. One is located in Greenfield IN and the other is located in Evergreen CO. Typically orders west of the Mississippi ship from Colorado and East ship from Indiana. Most orders leave our warehouse within one business day.

Your order is processed and shipped out the day we receive it or latest by the next business day. It is shipped by First Class Mail and normally takes from 2-4 business days to arrive within the continental USA. Rush shipments can be arranged either selecting expedited shipment when you checkout or by calling our (888) 328-1110 between 9:00am and 5:00pm MST, Monday through Friday.

We proudly manufacture each and every component in the USA. It is made at a facility in Illinois which is FDA Inspected and GMP Certified.